When I’m asked to rename a brand, it’s usually for one of two reasons: a legal challenge (someone has a prior claim to the name) or a major shift in the organization’s direction (we used to sell housewares; now we sell jewelry).
Neither of those scenarios applied to Resourceful HR, a 10-year-old Seattle human-resources consultancy that approached me last autumn about a name change. The company was thriving. It had successfully registered RESOURCEFUL as a trademark. And its business plan involved a refinement, not a revolution.
Still, company founder and CEO Jennifer Olsen told me with a sigh, it was probably time to change the name. For starters, her graphic designer had “taken the brand imagery as far as it could go.” And the brand strategist she’d hired, Catherine Carr of Vitamin C Creative, had done some interviews and concluded that “what she was hearing from us was more exciting than what she was seeing in our materials.”
Obviously, it was time for a new name.
Before: Resourceful HR website