Word of the Week: Visual Guilt

Visual guilt: The tendency of employees to opt for cheaper choices than corporate travel agents or administrative assistants do, simply because the employees saw lower prices on an online booking screen. According to The Wall Street Journal, "one reason...employees look for lower-cost options when they book travel themselves is because they have no one else to blame for a more-luxurious option. If you book through a corporate travel agent, you always can say the agent was responsible for booking a more expensive trip. But booking yourself means you have no cover if the procurement department, finance department or your boss questions the expenditure."